GDPR Compliance

Your Data Protection Rights

Although we primarily operate in Australia, we respect the data protection principles established by the General Data Protection Regulation (GDPR). If you are located in the European Economic Area, you have specific rights regarding your personal data.

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for this service if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes it was collected or when you withdraw consent.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.

Lawful Basis for Processing

We process your personal data based on one or more of the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, such as providing vehicle service
• Legal Obligation: Processing is necessary for us to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided your rights do not override these interests

Data Controller

For the purposes of GDPR, the data controller is:

iceageoch
127 Industrial Avenue
Morningside, QLD 4170
Australia
Email: [email protected]

Data Transfers

We are based in Australia and primarily process data within Australia. If we transfer your data internationally, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive multiple requests from you, we may extend this period by two additional months and will inform you of the extension.

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority. In Australia, this is the Office of the Australian Information Commissioner. If you are in the EU, you may contact your local data protection authority.

Contact Information

For questions about GDPR compliance or to exercise your rights, contact us at:

Email: [email protected]